Office Policies
Scheduling & Cancellations
Our office requires 48 hours notice for appointment cancellations. If you fail to notify us prior to your scheduled visit, you may incur a $75/hour no-show and cancellation fee.
Financial Policies
We accept all of the following methods of payment.
Cash or Check — We are happy to offer a 5% convenience discount for patients who pay in full on the day of service with cash or check, and choose to bill their own insurance. We also offer an additional 5% to senior citizens age 65 and over without dental insurance.
Credit Cards — We will gladly accept payment by MasterCard, Visa, Discover and American Express. (Discounts not available).
Financing — 3-, 6-, or 12-month deferred interest, installment loans are available through Capital One and Care Credit . Approval is usually available within 30 minutes.
Insurance
Our preferred insurance provider is Regence BlueShield
You are directly responsible for all charges, regardless of decisions made by your insurance company. For patients whom we have verified eligibility with an insurance provider, we are happy to file the necessary forms with your insurance company to enable you to receive your maximum of benefits possible. However, the insurance policy is a contract between you, your employer and your insurance company; we make no guarantee of any coverage or payments from your insurance provider. We will estimate your insurance coverage before each dental treatment but the final decisions will be made by your insurance carrier. Any amount that is not covered by insurance will be due from you at your dental appointment and your final statements will reflect a credit or balance due after your insurance has made their payments. Please keep in mind, all insurance companies vary in their coverage and you are ultimately responsible for you account.
USUAL AND CUSTOMARY RATE: Our practice is committed to providing the best treatment for our patients and we charge what is usual and customary for our area. You are responsible for payment regardless of any insurance company's arbitrary determination of usual and customary rates.
Warranties
We guarantee the quality of our work with the following warranty policies:
* Crowns, bridges, veneers and implants: 5 years
* Fillings, sealants: 2 years
* Night Guards: 3 years
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